Everything Old is New Again

3 Surprising Reasons People are Returning to Travel Agents.

In an age where there’s a new travel app coming out almost every day, why are more people opting for traditional travel agents? After all, booking travel online is easy. We can find rock-bottom fares, filter hotels by their reviews, and book instantly. However, things are not always as they appear online. Later, we find out that there are extra fees for baggage and “resort fees” and that whoever wrote those reviews might not be real travelers at all. What we thought was fading into obsolescence might be one of the most valuable travel tools on the market today: an actual human.

Travel Agents Know Your Preferences

Travel agents want to get to know you to recommend things that they know you’ll love. They are the types of people who’ll figure out that you’re a whiskey connoisseur, then score you a private distillery tour within stumbling distance of your hotel. They’ll find out that your kids love to swim and surprise you with an upgrade to the poolside suite. An agent can cut through the clutter of the internet to build a custom vacation that will fit you perfectly. And the best part? You won’t have to drive your partner yourself crazy trying to plan it.

travel agents

Peace of Mind is Priceless

An agent is your own personal travel assistant who’s there for you before, during, and after your trip to make sure everything goes exactly as planned. They know which companies are most reliable, they can guarantee availability, and they read all the fine print. In the event that something goes wrong, your agent has priority access to make things right. Plus, they can even provide travel insurance. If you’re planning an important trip, you can trust the expertise of someone who has done this hundreds of times.

travel agents

VIP Treatment (Without the VIP Price Tag)

Travel agents deal in volumes, which means that their providers (think Royal Caribbean or Sandals Resorts) give them better rates. Consider it a bulk discount. Agents have established relationships with airlines, car rental companies, hotels, resorts, tour operators, and cruise lines offering discounted fares, free upgrades, and exclusive amenities you can’t find booking online. From champagne receptions to free room upgrades, private tours, and spa credits, the perks of using an agent can be the difference between being treated like Bob: typical tourist, and Robérto: mysterious international celebrity.